Returns & Exchanges
At Madonna, we want you to feel confident in every piece you wear. If your selection doesn't meet your expectations, you can return or exchange items within 30 days of delivery for a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure the garments are in their original condition with all tags attached, then place them securely in the original packaging.
Ship It Back
Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing